{"id":2402,"date":"2024-06-10T21:04:44","date_gmt":"2024-06-10T21:04:44","guid":{"rendered":"https:\/\/www.notabane-parfums.com\/remboursements_retours-2\/"},"modified":"2024-07-28T09:07:20","modified_gmt":"2024-07-28T09:07:20","slug":"politique-en-matiere-de-remboursements-et-retours","status":"publish","type":"page","link":"https:\/\/www.notabane-parfums.com\/en\/politique-en-matiere-de-remboursements-et-retours\/","title":{"rendered":"Politique en mati\u00e8re de remboursements et de retours"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2402\" class=\"elementor elementor-2402\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cab599 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"3cab599\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ad4f2b elementor-widget elementor-widget-heading\" data-id=\"1ad4f2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">REFUNDS AND RETURNS POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b25ee58 elementor-widget elementor-widget-text-editor\" data-id=\"b25ee58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">La politique en mati\u00e8re de remboursements et retours passe par des r\u00e8gles d&rsquo;\u00e9ligibilit\u00e9s pr\u00e9cises. Les produits doivent rester inutilis\u00e9s, en \u00e9tat de revente, et \u00eatre renvoy\u00e9s dans les 14 jours suivant la date de livraison.<\/p><p>\u00a0<\/p><p style=\"text-align: justify;\">Pour entamer une proc\u00e9dure de remboursements et de retour, nous vous prions de nous envoyer un courriel \u00e0 serviceclient@notabane-parfums.com en pr\u00e9cisant l&rsquo;objet de votre demande et le num\u00e9ro de la commande concern\u00e9e.<\/p><p>\u00a0<\/p><p style=\"text-align: justify;\">Please note that shipping charges are non-refundable and customers are responsible for the cost of returning items.<\/p><p>\u00a0<\/p><p style=\"text-align: justify;\">Upon receipt of your package, you will be informed whether your refund request has been approved or rejected.<\/p><p>\u00a0<\/p><p style=\"text-align: justify;\">If accepted, your refund will be processed according to the original payment method within seven (7) business days.<\/p><p>\u00a0<\/p><p style=\"text-align: justify;\">We also reserve the right to refuse any return that does not meet the conditions set out above.<\/p><p>\u00a0<\/p><p style=\"text-align: justify;\">Pour toute question ou pr\u00e9occupation, n\u2019h\u00e9sitez pas \u00e0 nous contacter par <a href=\"https:\/\/www.notabane-parfums.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">la page contact<\/a>, par courriel ou par un message sur WhatsApp afin que nous puissions vous aider.<\/p><p>\u00a0<\/p><p style=\"text-align: justify;\">Orders returned, due to non-delivery as specified by the carriers, will be automatically refunded (less shipping charges) based on the original payment method within 7 business days of their return.<\/p><p>\u00a0<\/p><p style=\"text-align: justify;\">In the event of a refund, it will be made according to the initial payment method within 7 to 10 working days after validation of your request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div>","protected":false},"excerpt":{"rendered":"<p>POLITIQUE EN MATI\u00c8RE DE REMBOURSEMENTS ET RETOURS La politique en mati\u00e8re de remboursements et retours passe par des r\u00e8gles d&rsquo;\u00e9ligibilit\u00e9s pr\u00e9cises. Les produits doivent rester inutilis\u00e9s, en \u00e9tat de revente, et \u00eatre renvoy\u00e9s dans les 14 jours suivant la date de livraison. \u00a0 Pour entamer une proc\u00e9dure de remboursements et de retour, nous vous prions de nous envoyer un courriel \u00e0 serviceclient@notabane-parfums.com en pr\u00e9cisant l&rsquo;objet de votre demande et le num\u00e9ro de la commande concern\u00e9e. \u00a0 Veuillez noter que les frais d&rsquo;exp\u00e9dition ne sont pas remboursables et que les clients sont responsables des frais de renvoi des articles. \u00a0 \u00c0 la r\u00e9ception de votre colis, vous serez inform\u00e9 de l&rsquo;approbation ou du rejet de votre demande de remboursement. \u00a0 En cas d&rsquo;acceptation, votre remboursement sera trait\u00e9 selon le mode de paiement original dans un d\u00e9lai de sept (7) jours ouvrables. \u00a0 Nous nous r\u00e9servons \u00e9galement le droit de refuser tout retour qui ne r\u00e9pondrait pas aux conditions \u00e9nonc\u00e9es ci-dessus. \u00a0 Pour toute question ou pr\u00e9occupation, n\u2019h\u00e9sitez pas \u00e0 nous contacter par la page contact, par courriel ou par un message sur WhatsApp afin que nous puissions vous aider. \u00a0 Les commandes retourn\u00e9es, en raison de la non-livraison selon les indications des transporteurs, seront automatiquement rembours\u00e9es (moins les frais d&rsquo;exp\u00e9dition) sur la base du mode de paiement original dans les 7 jours ouvrables suivant leur retour. \u00a0 En cas de remboursement, celui-ci sera effectu\u00e9 selon le mode de paiement initial dans un d\u00e9lai de 7 \u00e0 10 jours ouvrables apr\u00e8s validation de votre demande<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-2402","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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